Your Well-Being is Our Priority

995bd Responsible Gaming —
The Complete Guide to Safe Gaming

At 995bd, responsible gaming isn't just a rule — it's part of our culture. Keep gaming fun and enjoyable, and never let it become a source of addiction or harm.

24/7
Support Team
6
Protection Tools
18+
Age Policy
Free
Self-Exclusion Service

What is Responsible Gaming?

Keep Gaming Fun, Not Problematic

Problem gambling begins when online gaming or betting crosses the line from entertainment into habit. Responsible gaming at 995bd means enjoying games within your own means and on your own terms. It's not a restriction — it's our commitment to keeping you safe.

Many people in Bangladesh discover online platforms for the first time and get caught up in the excitement of gaming. But no bet is ever guaranteed to win — that is something worth keeping in mind. 995bd wants you to understand this reality, stick to a budget, and play responsibly with your family's wellbeing in mind.

Our responsible gaming program includes deposit limit setting, time limits, self-assessment checks, and the option for full self-exclusion when needed. All features are completely free and available at any time.

Key Message

Responsible gaming means — Only bet money you can afford to lose without it affecting your daily life. Avoid borrowing money or dipping into savings in the hope of winning.

Responsible Gaming Principles
  • Gaming is for entertainment, not a source of income
  • Set a Budget in Advance
  • Do not chase your losses
  • Spend Time with Family and Friends
  • Play with a clear head, not on emotion
  • Seek help immediately if you have a problem
  • No one under the age of 18 is permitted to play

Our Safeguards

995bd Responsible Gaming Tools

995bd provides six powerful tools to keep you safe — all completely free of charge.

Setting a Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. Increasing a limit requires a 7-day waiting period, which protects you from making impulsive decisions.

Time Limits & Reminders

Decide in advance how long you want to play each day. When your limit is reached, 995bd will send you an automatic alert. You can also enable hourly break reminders to avoid the effects of long gaming sessions.

Reality Check Message

During gameplay, 995bd will periodically remind you how long you have been playing and how much you have spent. These reality-check messages help support responsible gaming habits.

Cooling-Off Period

Take a temporary break of 24 hours to 30 days. During this period, access to your account will be suspended. It is an effective responsible gaming step that gives you time and space to reflect.

Self-Exclusion Feature

If you feel gaming is getting out of control, activate Self-Exclusion. A permanent exclusion of 6 months to 5 years is available. This decision cannot be reversed — making it an important tool for responsible gaming.

24/7 Support & Counseling

Reach out to our support team at any time. There is no shame in talking about gaming concerns — we are here to help, not to judge. We are with you every step of the way toward responsible gaming.


Warning Signs

Warning Signs to Watch Out For

To practise responsible gaming, it's important to recognise when gaming is becoming a problem. If you notice any of the following signs, seek help right away:

  • Repeatedly betting to try to recover lost money
  • Trying to stop gaming but unable to
  • Hiding gaming activity from family or friends
  • Borrowing money or taking on debt to fund gaming
  • Neglecting work, studies, or relationships
  • Feeling restless or irritable when not gaming
  • Using gaming as an escape from problems or stress
  • Spending money meant for essential expenses on gaming
Important Warning

If you notice one or more of the above signs, don't wait — speak to our support team. The first step toward responsible gaming is acknowledging there is a problem.

Mental Health

Gaming addiction is a mental health issue — it is not a sign of weakness. Seeking help takes courage. We are here for you.

Contact for Help

The 995bd responsible gaming support team is available 24/7, 7 days a week. Reach us via live chat or email — full confidentiality guaranteed.


Step-by-Step Guide

How to Use the Responsible Gaming Tools

Set responsible gaming limits on your 995bd account in just a few simple steps.

1
Log In to Your Account

Log in to your 995bd account. Responsible gaming settings are available on both the desktop and mobile app.

2
Go to Profile Settings

Click your name in the top right corner and select the "Responsible Gaming" option.

3
Choose Your Preferred Limits

Deposit limit, time limit, or cooling-off period — set whichever one suits your needs.

4
Confirm

Review your chosen limits and click Confirm. The limits take effect immediately.

5
Receive Email Confirmation

Once your limit is set, a confirmation message will be sent to your registered email address.

6
Update if needed

Limit reductions take effect immediately. Increasing a limit requires a mandatory 7-day waiting period, in line with our responsible gaming policy.

1
Deposit Limit

You can set a daily limit anywhere from BDT 500 to BDT 50,000. Weekly and monthly limits can also be set separately.

2
Session Time Limit

Set a session length anywhere from 30 minutes to 8 hours. Once the time is up, you will be logged out automatically.

3
Self-Exclusion

Deactivate your account completely for 6 months, 1 year, 2 years, or 5 years. Any attempt to open a new account during this period will be rejected.


Self-Assessment

Self-Assessment Check

Honest self-assessment is essential for responsible gaming. Ask yourself the questions below. If you answer "Yes" to three or more, please seek help.

Result Interpretation

0–2 Yes answers: Stay alert.
3–4 Yes answers: Take a cooling-off period.
5+ Yes answers: Get support right away.

1

Did you spend more on gaming last month than you had budgeted for?

2

After a loss, have you placed more bets hoping to win back what you lost?

3

Have you found it difficult to stop gaming?

4

Have you hidden the extent of your gaming from family or friends?

5

Has gaming caused problems with your work, studies, or relationships?

6

Have you spent money set aside for bills or daily expenses on gaming?

7

Have you turned to gaming to cope with stress or loneliness?


Minor Protection

18+ Age Policy — Strictly Enforced

Protecting minors is the most critical aspect of responsible gaming.

Strict Age Verification

Age verification using a National ID or Birth Registration Certificate is mandatory at sign-up. No one under 18 can open an account.

Parental Controls

If you have children or teenagers at home, use parental control software on your device or browser. 995bd supports efforts to raise awareness on this issue.

Suspicious Account Closure

If 995bd suspects that a minor is using an account, that account is immediately suspended and re-verified.

A Message to Parents

If you discover that a minor in your family is using 995bd or any other gaming platform, contact our support team immediately. We will act quickly and ensure a responsible gaming environment is maintained.


Frequently Asked Questions

Responsible Gaming FAQ

No, responsible gaming is for all players. It is a preventive measure. Setting limits before problems arise, sticking to a budget, and keeping gaming within the bounds of entertainment — that is the core message. You can start using these features as soon as you register with 995bd.

Yes, when activating Self-Exclusion, you will have the opportunity to withdraw any remaining balance in your account. Your account cannot be reactivated before the exclusion period ends. It is a strict but effective measure for responsible gaming.

Lowering a limit takes effect immediately. Increasing a limit requires a 7-day waiting period. This rule is intentional — it protects you from decisions made in the heat of the moment and is a key part of responsible gaming.

A cooling-off period is a temporary break of 24 hours to 30 days — your account reactivates automatically once it ends. Self-exclusion is a longer-term commitment, ranging from 6 months to 5 years, and cannot be cancelled before the period is up. For serious issues, self-exclusion is the appropriate responsible gaming step.

Not directly — for account security, only the account holder can set limits. However, if a family member has concerns, they can contact our support team and we will provide every possible assistance within the responsible gaming framework.

Yes, all of 995bd's responsible gaming tools and support services are completely free. Deposit limits, time limits, cooling-off, Self-Exclusion — everything is available at no cost. Our goal is to keep gaming safe and enjoyable for everyone.

Play Responsibly — Stay Happy

Join 995bd and enjoy a safe gaming environment.

Register today and take advantage of responsible gaming features.

For ages 18 and above. Play responsibly.

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